Before you enrol.
This is the pre-enrolment information: what you're enrolling in, how it's delivered and assessed, what it costs, and what happens if something goes wrong. Read it before you pay us anything.
If something here isn't clear, ask us before you enrol rather than after. That is not a formality — it is cheaper for you and easier for us than unwinding an enrolment that was never the right fit.
What are you enrolling in?
Every pathway we deliver is drawn from CPP41419 Certificate IV in Real Estate Practice, part of the CPP Property Services Training Package. Unit codes and titles are national, so they are identical wherever you study them.
You can verify the qualification, and any provider's registration to deliver it, at training.gov.au. Registration and licensing decisions are made by the regulator in your state, not by us.
How is it delivered?
- Entirely online. No campus, no classroom attendance, and nothing you have to physically attend.
- Self-paced, but not unsupported — contact arrives on a schedule whether or not you ask for it.
- Ten live support calls each week, hosted by a qualified trainer. Join us when you want to, or not at all.
- Delivered by AgentPath's own trainers and assessors, who hold the qualifications required of them and maintain current industry practice.
How is the pace set?
We plan around roughly one unit a week — a finished unit, including marking and any resubmission, not just a submission.
Your trainer asks what you want out of the course in your first weekand builds the support around it, and rebuilds it with you if your circumstances change. Your enrolment agreement sets out the period you have to complete in.
How are you assessed?
- Written tasks — knowledge questions, case studies and projects.
- Competency Calls on Microsoft Teams — short live knowledge checks, so we can confirm the work is yours and that you can explain it.
- Marked within three business days of submission, resubmissions included. That is the standard, and the only speed we run.
- Your trainer is not your assessor. Your trainer teaches you and answers your questions; a separate qualified assessor makes and records the decision. Keeping those roles apart is a requirement, and it means the person helping you is never the person judging you.
What do you need to start?
- No prior experience and no prerequisite study. The qualification itself sets no entry requirements.
- You must be 18 or older to enrol with us. The qualification sets no age requirement — this one is ours.
- A Unique Student Identifier (USI). Free, and it takes a few minutes at usi.gov.au. We cannot issue your certificate or a statement of attainment without a verified USI.
- A computer and internet access.
- A camera and microphone for your Competency Calls. The one built into a laptop or phone is fine.
- Everyday English reading, writing and numeracy. Training and assessment are delivered and assessed in English, and the material assumes you can work through written documents and straightforward figures. If you are unsure whether that is you, talk to us before you enrol — we would rather have that conversation now.
- A short LLND check after you enrol. Language, literacy, numeracy and digital skills, done on your first call with your trainer. It is not an entry exam — it tells us what support to put in place.
If you need an adjustment
If you have a disability, a health condition, or a learning need that affects how you study or how you are assessed, tell us before you enrol and we will talk through what can be done. Some adjustments are straightforward. Others are not possible, because an adjustment cannot change what a unit requires you to demonstrate — that is set nationally and we cannot waive it. We will tell you plainly which of the two you are looking at rather than letting you find out later.
If life gets in the way
We're a training provider, not a health service, and we won't pretend otherwise. If something outside study is affecting your ability to get through the course — illness, a family situation, work, anything — tell your trainer. We can pause your enrolment, rebuild the support around what's changed, or look at an extension — the Student Handbook sets out when each one applies. None of that requires you to explain more than you want to.
If you need support we're not qualified to give, these people are:
- Lifeline — 13 11 14, any time
- Beyond Blue — 1300 22 4636, any time
- 13YARN — 13 92 76, for Aboriginal and Torres Strait Islander callers
- In an emergency — 000
What does it cost, and how do you pay?
- The fee in the table above is the whole fee. Nothing is added to it later.
- No additional fees. No application fee, no assessment fee, no resubmission fee, and no fee for Recognition of Prior Learning.
- How you pay the Certificate IV. It is paid once, before you start, with nothing added afterwards. The shorter state pathways are paid once, before you start.
- Ten per cent off any subsequent course you complete with us. A standing entitlement, not a promotion — it does not expire and there is no code.
When do you get your certificate?
- Issued within 30 days of being assessed competent, provided your USI is verified and your fees are paid.
- Reported against your USI to the national registry, so your result follows you regardless of what happens to any provider.
- A statement of attainment is issued instead if you complete some units but not the whole qualification.
Which policies apply to you?
Summarised here, in full on the questions and policies page.
Refunds
You are refunded in full until seven days after you first open learning material in the student portal. After that there is no refund, except on medical or compassionate grounds, where up to the full fee may be refunded at the CEO's discretion. If you have not opened any learning material, those seven days have not started. If AgentPath cancels your course or cannot deliver it, you are refunded in full at any stage.
Recognition of Prior Learning
Existing skills and experience may count toward units. No application fee and no assessment fee.
Credit transfer and returning students
Units already completed with another registered provider are recognised, so you do not repeat them.
Complaints and appeals
Any student can complain or appeal an assessment decision. Investigated by someone not involved in the matter.
Privacy
What we collect, why, and what is reported to the national registry.